Burlington, ON (Hybrid)

JOIN OUR TEAM

Are you a passionate veterinary professional with a knack for building relationships, educating others, and driving innovation? We're looking for a Veterinary Services Manager to support our customers and internal teams while championing our animal health products & solutions. This is your opportunity to make a real impact in an environment that values expertise, collaboration, and creativity.

THE ROLE

As the Veterinary Services Manager, you will play a new and pivotal role in bridging the gap between veterinary professionals, internal teams, and global markets. Leveraging your veterinary expertise, you will provide training, technical support, and insights to propel the success of our products. Working closely with our customers, our internal sales & marketing teams , and our global partners you will help shape our strategies and ensure that our products meet the needs of veterinarians, pet owners and pets worldwide.

This role involves engaging with the following responsibilities in both in-person and virtual settings:.

• Building relationships with Key Opinion Leaders (KOLs), veterinary experts, and customers,   to promote our animal health products, especially our market leading ophthalmology products

• Working with KOLs and other industry experts to help build our library of case reports

• Providing expert-level technical support and training for internal teams (sales, marketing, customer service, and more) to enhance product understanding and adoption.

• Producing technical documentation and contributing to customer-facing educational materials.

• Helping manage pharmacovigilance activities, including monitoring adverse events and ensuring proper follow-up.

• Supporting international growth strategies in markets such as the US, UK, Australia and Europe.

WHAT YOU BRING

• Doctorate in Veterinary Medicine (DVM) is required for this role.

• 3+ years of experience in veterinary services. Any ophthalmology-related experience would be beneficial, though candidates with strong veterinary care experience and a willingness to learn will also be considered.

• Experience in larger clinic or corporate settings is an asset but it is not a requirement.

• Experience in sales support and the ability to train and support others (whether sales, KOL’s or other veterinary professionals) in the adoption and promotion of products is crucial.

• A willingness to travel domestically and internationally to work with KOLs, industry experts, distributors and our internal teams.

• Candidates must be based in Ontario or within a reasonable driving distance of our office to attend in-person meetings on a bi-weekly basis.

• A creative and innovative mindset to tackle challenges and develop inventive solutions.

• Excellent communication and interpersonal skills to tailor messaging and inspire diverse audiences.

• A proactive and entrepreneurial spirit to take ownership of diverse responsibilities.

• You easily navigate Microsoft 365 applications and CRM tools like HubSpot.

WHO WE ARE

Aventix has been helping veterinarians and owners care for their pets for many years. Aventix’s mission is to help provide the best products to care for the pets who make our lives whole.  We strive to formulate and produce quality products that help pets to live as well as possible for as long as possible. 

As a market leader in animal care products & solutions, we take pride in setting the standard for excellence in the industry.

We are a close-knit team, where every member wears multiple hats. We're not a massive corporation, which means there's no red tape—just real responsibility and the chance to make a significant impact. In this agile environment, your ideas won't get lost in the shuffle. You'll have the autonomy to roll up your sleeves and fully immerse yourself in the work.

SOME PERKS OF WORKING WITH US

• Competitive salary that recognizes your skills and contributions.

• Comprehensive benefits package for your health and well-being.

• A hybrid work environment that promotes flexibility and work-life balance.

• Opportunities to work with a dynamic team and make a real impact on the veterinary industry.

• Free Aventix animal care products and treats for your furry friends as part of our extended family.

NEXT STEPS

If you're excited about the prospect of making a real impact, send your resume and cover letter in response to this advertisement. Let's build something extraordinary together.

Thank you for your interest!  Only those candidates considered for interviews will be contacted.

Accommodations are available for candidates at any stage of the recruitment process upon request.